Hotel Policies

Check-in	From 14:00
Check-out	From 09:00  Until 10:00
Cancellation/Prepayment	Cancellation and prepayment policies can vary depending on the selected room type.
Accepted credit cards	American Express Visa Euro/Mastercard

Important Information

Reception hours: Monday to Friday: 9:00-17:00 Saturday: 9:00-12:00 Sunday and public holidays: 9:00-11:00 If you are arriving outside of these hours please press the intercom button located on the right hand side of the entrance door to contact the onsite manager Guests checking in must be over 18 years of age and have a valid credit card and photo ID on arrival Debit cards are not accepted Please note that a credit card pre-authorisation -VisaMastercard only- or cash deposit is required upon check in to cover any incidental charges Please note that there is a 3% charge when you pay with American Express credit cards Please note that this property does not accept payments with Diners Club credit cards Please note that this property has a strict No Party Policy Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual Schoolies Week period It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period Please note that this property has a No Party Policy